Contract Data
The Contract Data area allows account administrators to manage company, billing, and contact information for the account.
This section contains the legal and commercial information associated with the customer account. It can also be used to define important contact persons for different responsibilities, such as general users, accounting contacts, technical contacts, or external partners.
From the Contract Data area, users can:
View and edit contract-related account information
Maintain company and address details
Add VAT and commercial register information
Define an email address for invoice delivery
Add important contact persons
Assign contact person roles
Store contact details such as email, phone number, and country
The Contract Data area is available from the account-related settings, depending on user permissions.
Accessing Contract Data
The Contract Data section is available through the user avatar in the top-right corner of the platform.
To open Contract Data:
Click your avatar in the top-right corner.
Open the account or contract-related menu.
Select Contract Data.
The Contract Data panel opens and provides access to the Contract Data and Contact Persons tabs.
Contract Data Overview
The Contract Data panel contains two tabs:
Contract Data
Contact Persons
The Contract Data tab contains company, billing, and legal information.
The Contact Persons tab contains people who are relevant for communication, billing, support, technical operations, or external coordination.
Contract Data
The Contract Data tab contains the main account information used for contractual and billing-related purposes.
Available fields may include:
Title
Legal Representative
Legal Structure
Address
VAT Identification Number
Commercial Register
Email for Invoice Delivery
Telephone Number
The available fields may depend on account configuration and permissions.
Title
The Title field contains the account or company name.
This name is used to identify the contract account within the platform.
Legal Representative
The Legal Representative field can be used to enter the person or entity legally representing the company.
This field may be required depending on the account configuration or contractual setup.
Legal Structure
The Legal Structure field can be used to enter the company’s legal form.
Examples include:
GmbH
AG
UG
Ltd.
Inc.
Association
Public institution
Use the legal structure that matches the official company registration.
Address
The Address section contains the company’s postal address.
It may include:
Street and house number
Additional address information
Postal code
City
Country
Keep this information up to date, especially when it is used for billing, contract communication, or invoice delivery.
VAT Identification Number
The VAT Identification Number field can be used to store the company’s VAT ID.
This is relevant for billing and tax-related documentation.
If no VAT ID is available or required, the field may remain empty or contain a placeholder depending on the account setup.
Commercial Register
The Commercial Register field can be used to store registration information for the company.
This may include the register court, register number, or equivalent commercial registration details.
Email for Invoice Delivery
The Email for Invoice Delivery field defines the email address used for invoice communication.
Use a shared or monitored billing email address whenever possible, for example:
This helps ensure that invoices and billing-related messages reach the responsible team.
Telephone Number
The Telephone Number field can be used to store a general company or billing contact number.
Depending on the interface, the country code can be selected separately from the phone number.
Contact Persons
The Contact Persons tab allows users to add important contacts for the account.
If no contact person has been added yet, the page shows an empty state and offers the option to add a contact person.
Contact persons can help 3Q or internal users identify who is responsible for specific topics.
Adding a Contact Person
To add a contact person:
Open Contract Data.
Select the Contact Persons tab.
Click Add Contact Person.
Select a Role.
Enter the required contact details.
Save the contact person.
After saving, the contact person appears in the Contact Persons list.
Contact Person Roles
When adding a contact person, a role must be selected.
Available roles may include:
User
Accounting
Technician
External Partner
The role describes the person’s responsibility or relationship to the account.
User
Use the User role for general account users or contacts who should be associated with the account but do not have a specialized billing or technical role.
Accounting
Use the Accounting role for people responsible for billing, invoices, payments, or commercial communication.
Technician
Use the Technician role for technical contacts who may be responsible for integrations, livestream operations, platform configuration, or troubleshooting.
External Partner
Use the External Partner role for contacts from agencies, service providers, production partners, or other external organizations involved in the account workflow.
Contact Person Details
Depending on the selected role and account configuration, the following fields may be available:
First name
Last name
Email address
Telephone number
Country
Required fields are marked with an asterisk.
First Name and Last Name
Enter the contact person’s first and last name.
These fields help identify the person in internal and external communication.
Email Address
Enter the email address of the contact person.
This field is required and should contain a valid, monitored email address.
Telephone Number
The telephone number can be added for direct contact.
Depending on the interface, the country code can be selected separately.
Country
The country field can be used to define the contact person’s country or location.
Managing Contact Persons
Existing contact persons can be reviewed and updated in the Contact Persons tab.
Depending on user permissions, contact persons can be added, edited, or removed.
Keep contact persons up to date so that billing, support, technical, and partner communication can be routed correctly.
Typical Use Cases
Contract Data can be used for different account administration workflows, for example:
Maintaining billing and invoice information
Updating company address details
Adding a legal representative
Storing VAT and commercial register information
Defining an invoice delivery email address
Adding accounting contacts
Adding technical contacts for support or integration topics
Adding external partner contacts for project coordination
Notes
Access to Contract Data may be limited to account administrators or users with the required permissions.
Changes to contract, billing, or invoice-related information may affect account communication and commercial processes.
Make sure that company information, invoice email addresses, and contact persons are kept up to date.
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