> For the complete documentation index, see [llms.txt](https://docs.3q.video/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3q.video/user-guide-new-ui/personal-area.md).
# Personal Area
The **Personal Area** is accessible through the user avatar in the top-right corner of the platform.
It provides access to user-specific settings, account-related information, support options, and session actions. The available entries may depend on the account configuration and user permissions.
From the Personal Area, users can access:
{% hint style="info" %}
On top of the menu you can find your Customer-ID which is important when you're calling our Support.
{% endhint %}
* Personal Settings
* Password and Security
* Contract Data
* Support Tickets
* Help and Status
* Log Out
***
### Accessing the Personal Area
To open the Personal Area:
1. Click your avatar in the top-right corner of the platform.
2. The personal menu opens.
3. Select the desired section.
The menu displays the signed-in user, the assigned account, and the account ID.
***
### Personal Settings
The **Personal Settings** section contains user-specific preferences and profile-related settings.
Depending on the configuration, users may be able to manage personal information, interface preferences, language settings, or other user-level options.
Use this section to adjust settings that apply only to your own user account.
***
### Password and Security
The **Password and Security** section contains security-related user settings.
This area can be used to manage authentication and account access options, depending on the available configuration.
Typical use cases include:
* Changing the account password
* Reviewing security settings
* Managing login-related options
Access to some security settings may depend on the authentication method used by the account.
***
### Contract Data
The **Contract Data** section provides access to company, billing, and contract-related information.
This area contains the contract data of the account and can also include contact persons for different responsibilities, such as accounting, technical contacts, users, or external partners.
Contract Data may include:
* Company or account title
* Legal representative
* Legal structure
* Address
* VAT identification number
* Commercial register information
* Email address for invoice delivery
* Telephone number
* Contact persons
Access to Contract Data is usually limited to users with the required account permissions.
***
### Support Tickets
The **Support Tickets** section provides access to support-related communication.
Users can use this area to review existing support requests or create new support tickets, depending on permissions and account configuration.
This section is useful when users need help with platform usage, technical issues, account questions, or operational workflows.
***
### Help and Status
The **Help and Status** section provides access to help resources and platform status information.
Users can use this section to find documentation, support information, or status-related updates.
This is useful when checking whether a platform issue is known or when looking for guidance on platform features.
***
### Log Out
The **Log Out** option ends the current user session.
Use this option when leaving the platform, especially on shared or public devices.
***
### Notes
The Personal Area is always opened through the user avatar in the top-right corner.
The available menu entries depend on user permissions, account configuration, and enabled features.
Users may not see all sections if they do not have the required rights.
---
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